This venue features traditional architecture and rooms with tatami mats, giving a unique and authentic experience.

Nothing too much trouble, the venue met the purpose, couldn't recommend more it. The place was neat with free parking and a comfy bed. Location: the hotel was close to mountain & shops as well as the restaurants and shops.

the rooms are huge and brand-new, with a storage space and large windows. the staff are superbly friendly and extremely polite as well as the host family.

Great location, just a short walk to everything, including easy access to the ski area ⛷️.

The hotel had amazing facilities, including a front room with a cozy fireplace, massage chair, and a unique aquarium. The location was ideal, with easy access to the mountain escalator, bars, restaurants, and a public onsen. The staff was incredibly helpful and friendly, with the manager always available to answer questions and provide directions. The breakfast, especially the traditional Japanese set, was delicious.

All was good.

We got great value for our money with a welcoming host family, friendly staff, and comfortable rooms. The location was convenient with an Onsen just steps away, and there was even a delicious steamed bun street stall nearby.

The morning meal could be improved with more variety in the Western breakfast options.

During our 4-night stay, the attentive and thoughtful staff here made it a perfect fit for our needs, everything was fantastic.

Located within walking distance from a bus stop, this place offers a wonderful restaurant, spacious and recently renovated rooms with stunning sunset views and traditional tatami mats.

Spacious and super clean room with a cool view and traditional tatami mats. Also, the location was awesome, not too far from where the action is happening. 🌟

Utopia Nozawaonsen is ideally located just around the corner from the bustling main street, making it convenient to explore the local cafes and restaurants. It's also close to the gondola, allowing easy access to the slopes. The spacious rooms are comfortable and traditional, with soft futons and sliding doors that open up to a lovely garden. The shared bathrooms are impeccably clean, and the breakfast options, such as the homemade traditional Japanese breakfast set, are a delicious treat. The staff is incredibly friendly and helpful, going above and beyond to ensure a pleasant stay.

It's unfortunate that the recommended ski rental shop, La Fit, did not meet expectations. The limited selection of skis, lack of knowledge from the staff, and poor adjustments made for an unpleasant experience.

The staff here was super helpful and friendly, they really went above and beyond. Loved the rooms, they had such a nice view. 🌟 the breakfast was amazing, made with fresh local ingredients, and the food was really healthy.

Absolutely mind-blowing hospitality from the owners, Tomi and Kaori, who went above and beyond to make our stay super memorable. Tomi even drove us to the gondola station every day and helped me when I injured myself. Kaori surprised our kids with small gifts on our last night. The location was perfect, just minutes away from everything. The clean and spacious room made our stay jaw-droppingly comfortable. Highly recommended!

Mind-blowing Japanese experience! Perfect location for skiing and exploring the town. Excellent drying and wax rooms. Super-friendly staff who became our friends. Recommended!

During our Christmas stay, we were pleasantly surprised by the spacious and well-lit rooms at the hotel. the traditional Japanese rooms provided a charming atmosphere, and we enjoyed the beautiful view of the snow-covered mountain slopes in the distance. the friendly staff went above and beyond to make our stay enjoyable, offering delicious vegetarian breakfast options and providing helpful information about dining, ski rentals, and local onsen. the location of the hotel was convenient, being close to various restaurants and not far from the bus stop.

the shared toilet situation was not ideal, especially for families. Although the facilities were kept clean, having a private toilet in the room would have been more convenient.

Title: Wonderful family stay at Utopia with exceptional hospitality

For families, it would be great to have a toilet in the room. Although the shared toilet was kept clean, it was not ideal for our family.